TC White dental webinar: Legal and ethics issues and complaints

 06/10/2022 18:00    


 1 CPD Approved

This webinar will provide an update on current legal and ethical issues seen at MDDUS.

Book Now Closing date: 06 October 2022


18:00 - 19:00 BST

Dentists are facing significant demands on their time. On the one hand many practices are still in post pandemic recovery and having to manage requests for urgent care, at the same time as providing ongoing care for their long term patients. These tensions lead to complaints and the breakdown of relationships. This desire to end the relationship brings further risk of complaint.

Stephen Henderson, Head of Dental Division at MDDUS, will provide an update on current legal and ethical issues that he is seeing at MDDUS. He will also reflect upon the challenges faced by practitioners when dealing with complaints and ending a professional relationship with a patient.

Aims of the webinar:

The aim of the webinar is to update delegates on current medico-legal issues including a best practice in ending a professional relationship and a review of best practice in complaints management, covering a core GDC CPD topic. 

Intended learning outcomes:


By the end of the session the delegates will

  • Be able to review the practice complaints procedure and ensure that it is up to date
  • Be able to manage the ending of a professional relationship
  • Understand the issue involved in ending a professional relationship
  • Appreciate what the current medico-legal issues are
GDC Outcomes:

A, B & D





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Esther Malcolm


 Email Coordinator